Frequently Asked Questions
Gameplay & Features
How do I report a player for misconduct?
You can report players directly through the game interface by clicking on their profile and selecting "Report." Please provide as much detail as possible about the incident. Our moderation team reviews all reports.
What are the system requirements?
Our games are designed to run on most modern devices. For the best experience, we recommend using the latest version of Chrome, Firefox, or Edge with hardware acceleration enabled. Mobile devices should be running iOS 13+/Android 8.0 or later.
Technical Support
The game is running slowly. What can I do?
Try these steps: 1) Clear your browser cache, 2) Close other tabs/applications, 3) Update your graphics drivers, 4) Lower the in-game graphics settings. If issues persist, please contact our support team.
How do I report a bug in a game?
Use our contact form to report bugs. Please include: game name, what you were doing when the bug occurred, and any error messages you received. Screenshots or screen recordings are extremely helpful.
Community & Content
Can I create content featuring your games?
Yes! We encourage content creation. You're welcome to stream, record, or create content featuring our games. Monetization is allowed through standard platforms like YouTube and Twitch. Please credit our games and follow platform guidelines.
How can I participate in beta tests?
We announce beta testing opportunities through our newsletter and social media channels. Make sure you're subscribed and following us to get notified about upcoming tests.
How can I partner with Speedstars?
We're always open to partnerships with content creators, developers, and brands. Please contact us through our contact form with "Partnership" in the subject line and details about your proposal.
Can I suggest a new game or feature?
Absolutely! We value community input. Use our contact form and select "Game Suggestion" or "Feature Request" as the subject. While we can't implement every suggestion, we review them all and appreciate your input.
Still need help?
Can't find what you're looking for? Our support team is here to help!
Contact Support